Cancellation & Refund Policy

At Fantasy Sports League, we strive to provide an exceptional experience for all our users. This Cancellation & Refund Policy outlines the circumstances under which cancellations and refunds are processed, ensuring clarity and transparency in our operations.

User-Initiated Cancellations

Before Contest Start: You may cancel your participation in a contest prior to its start time, as specified on the contest page. Entry fees for canceled contests will be refunded to your Fantasy Sports League account balance.

After Contest Start: Cancellations are not allowed once a contest has started. Entry fees are non-refundable after the contest begins, as results depend on real-life player performance.

Platform-Initiated Cancellations

Low Participation: If a contest does not reach the required number of participants, Fantasy Sports League reserves the right to cancel it. In such cases, all entry fees will be refunded.

Technical Issues: In the event of unforeseen technical problems, server errors, or other issues, the contest may be canceled. Refunds will be issued, and participants will be notified.

Policy Violations: If a contest is canceled due to violations of our rules or Fair Play Policy, refunds may not be granted to users responsible for the infractions.

Refund Guidelines

Eligible Refunds: Refunds are processed for the following reasons:

  • Contests canceled by Fantasy Sports League.
  • User cancellations before the contest starts.
  • Billing or payment errors.

Refund Process: Refunds are credited to your Fantasy Sports League account balance for future use or withdrawal.

Non-Refundable Scenarios: Refunds will not be issued for:

  • Disqualification due to rule violations.
  • Losses incurred from player performance.
  • Requests made after the contest has started or concluded.

Account Balance Withdrawals

Requesting Withdrawals: Users can request to withdraw their account balance, provided it meets the minimum threshold. Withdrawals are processed to the linked payment method.

Processing Time: Withdrawals are generally processed within 3-5 business days, depending on the payment provider.

Fees: A nominal fee may be applied for processing withdrawals, which will be disclosed during the request process.

Requesting Refunds or Cancellations

Contact Support: To request a refund or cancel a contest entry, contact our support team at [email protected] with your account and contest details, including the reason for the request.

Resolution Time: Our team will review your request and respond within 24-48 hours. Additional information may be requested to process the request.

Policy Updates

Fantasy Sports League reserves the right to update this policy as needed. Any changes will be published on this page. Continued use of our platform after updates indicates acceptance of the revised terms.

Contact Us

For questions or concerns regarding this policy, reach out to us at [email protected].